Terms and Conditions

Welcome to Julien Scalzo Music Shop!

These terms and conditions outline the rules and regulations for the use of Julien Scalzo Entertainment's Website, located at https://www.julienscalzo.net.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Julien Scalzo Music Shop if you do not agree to all the terms and conditions stated on this page.

Cookies

This website uses cookies to enhance your browsing experience. By accessing Julien Scalzo Music Shop, you agree to the use of cookies as described in our Privacy Policy.

Digital Products Policy

  1. Nature of Products
    All digital products available on this website (such as MP3s or digital music downloads) are delivered electronically.

  2. No Refunds
    Due to the digital nature of these products, all sales are final and non-refundable. Once a purchase is completed, the product will be available for immediate download.

  3. Technical Issues
    If you encounter a technical problem preventing the download of a product, please contact us at info (at) julienscalzo (dot) net for assistance.

  4. Usage Rights
    All digital tracks are for personal use only. Redistribution, resale, or unauthorized commercial use is strictly prohibited.

Physical Products Policy (Vinyls and CDs)

  1. Order Processing and Shipping

    • Orders for physical products such as vinyls and CDs will be processed within 3-5 business days after purchase.

    • Shipping times depend on your location and the selected shipping method.

  2. Returns and Exchanges

    • Physical products can be returned or exchanged within 14 days of receipt, provided they are in their original, unopened condition.

    • To initiate a return, please contact us at [your email address] with your order number.

    • The customer is responsible for return shipping costs unless the product is defective or an incorrect item was shipped.

  3. Damaged or Defective Products

    • If you receive a damaged or defective product, please notify us within 7 days of receipt, including photos of the damage. We will provide a replacement or refund after verification.

Intellectual Property

  1. Ownership
    All content on this website, including but not limited to music tracks, images, logos, and text, is the intellectual property of Julien Scalzo Music Shop and is protected under copyright laws.

  2. Restrictions
    You must not:

    • Copy, republish, or distribute any material without prior written consent.

    • Use the tracks or any other content for unauthorized commercial purposes.

Refunds and Cancellations

  • Digital Products: All sales are final; no refunds will be issued.

  • Physical Products: Refunds are only applicable for defective, damaged, or incorrectly shipped items.

General Provisions

  • We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting.

  • If you have any questions about these terms, please contact us at info (at) julienscalzo (dot) net.